22 Job openings found

  A Customer Relationship Manager (CRM) or Customer Relations Executive (CRE) for an automobile service center is responsible for managing all customer interactions to ensure high satisfaction and loyalty, acting as a key link between the customer and the service/sales teams. They handle inquiries, resolve complaints, schedule appointments, and coordinate follow-ups.    Core Roles and Responsibilities Customer ...

An account manager serves as the primary liaison between a company and its clients, responsible for cultivating strong, long-term relationships, ensuring customer satisfaction, and driving business growth through upselling and cross-selling. Key duties include managing client needs and concerns, coordinating with internal teams to deliver solutions, developing strategic account plans, resolving issues, ...

A service advisor in an automotive setting acts as a crucial link between customers and the service department. They are responsible for understanding customer needs, translating those needs into actionable work orders for technicians, and communicating repair information, costs, and timelines back to the customer. They also handle scheduling appointments, managing the service ...

Responsibilities International Marketing & Business Development Identify and develop new international market opportunities and manage export enquiries for business expansion, including new customers, new geographies, and new product introductions. b. Drive export business development initiatives, including overseas customer visits, participation in international trade fairs, conferences, and managing product/market presentations. c. Build and ...

A General Manager for an Automobile Service Center oversees all operations, focusing on profitability, customer satisfaction, and efficiency by managing staff (hiring, training), finances, inventory, daily workflow, and ensuring high-quality, compliant repairs, bridging service/sales, and implementing strategic growth plans.      Key Responsibilities: Operations Management: Direct daily workshop operations, ensuring compliance with manufacturer standards and legal ...

A Field Sales Executive/Officer for an auto dealer drives vehicle sales by prospecting, engaging clients, and closing deals, both on-site and through field visits. They must possess strong communication and negotiation skills to meet sales targets, manage customer relationships, and stay updated on product knowledge. This is a field-based, result-oriented role.  Key ...

Key responsibilities: Staff Management: Hire, train, and evaluate service technicians and advisors, assigning tasks and ensuring proper performance levels are met.    Customer Service: Address customer concerns, handle complaints, and strive to maintain high customer satisfaction scores.    Service Operations: Oversee the daily operations of the service department, including scheduling appointments, managing repair orders, and coordinating vehicle flow.    Quality ...

A Sales Officer drives revenue by finding leads, pitching products/services, closing deals, and managing client relationships, focusing on achieving targets through strategy, market research, and reporting to management, often requiring skills in communication, negotiation, and CRM software. Key duties include prospecting, preparing proposals, handling customer inquiries, analyzing market trends, and collaborating ...

As an Operations Head, you'd be responsible for overseeing and optimizing all operational aspects of a company, including managing resources, leading teams, implementing policies, and ensuring compliance to achieve strategic goals and operational excellence.    Here's a more detailed breakdown of the responsibilities and duties of an Operations Head:   Key Responsibilities: Strategic Planning and Execution: Develop ...

As an Operations Head, you'd be responsible for overseeing and optimizing all operational aspects of a company, including managing resources, leading teams, implementing policies, and ensuring compliance to achieve strategic goals and operational excellence.    Here's a more detailed breakdown of the responsibilities and duties of an Operations Head:   Key Responsibilities: Strategic Planning and Execution: Develop ...