1 Opening(s)
2.0 Year(s) To 3.0 Year(s)
1.80 LPA TO 2.16 LPA
A Customer Relationship Manager (CRM) or Customer Relations Executive (CRE) for an automobile service center is responsible for managing all customer interactions to ensure high satisfaction and loyalty, acting as a key link between the customer and the service/sales teams. They handle inquiries, resolve complaints, schedule appointments, and coordinate follow-ups.
Core Roles and Responsibilities
Customer ...
1 Opening(s)
10.0 Year(s) To 15.0 Year(s)
6.00 LPA TO 7.20 LPA
A General Manager for an Automobile Service Center oversees all operations, focusing on profitability, customer satisfaction, and efficiency by managing staff (hiring, training), finances, inventory, daily workflow, and ensuring high-quality, compliant repairs, bridging service/sales, and implementing strategic growth plans.
Key Responsibilities:
Operations Management:
Direct daily workshop operations, ensuring compliance with manufacturer standards and legal ...