173 Job openings found

r Job Description  Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the ...

Job Title: Service Advisor Reports to: Service Manager Location: Automotive Dealership or Independent Repair Shop Job Summary: The Service Advisor is responsible for providing exceptional customer service, advising customers on necessary repairs and maintenance, and coordinating with technicians to ensure timely and quality work. Key Responsibilities: Greet customers, listen to their concerns, and ask questions to ...

        A service manager's responsibilities include: Managing teams: Overseeing the activities of the service team, ensuring they follow best practices, and maintaining service level agreements    Customer service: Providing customer service, handling complaints, and developing customer service policies    Customer relationships: Maintaining customer relationships and nurturing mutually rewarding relationships with clients, suppliers, and support staff    Service improvement: Developing problem management and ...

Responsibilities Manage service department employees, including technicians, service advisors, and support staff, to ensure efficient and effective operations Ensure customer satisfaction throughout the service experience, from appointment scheduling and vehicle drop-off to final vehicle delivery, by maintaining open communication and delivering exceptional service Develop and maintain effective relationships with other departmental managers to ...

Key responsibilities: Staff Management: Hire, train, and evaluate service technicians and advisors, assigning tasks and ensuring proper performance levels are met.    Customer Service: Address customer concerns, handle complaints, and strive to maintain high customer satisfaction scores.    Service Operations: Oversee the daily operations of the service department, including scheduling appointments, managing repair orders, and coordinating vehicle flow.    Quality ...

CRM Manager duties and responsibilities Building strong relationships with customers is essential to develop customer loyalty and increase sales. To do this, the CRM Manager has several key responsibilities. Some CRM Manager job duties and responsibilities include:   Collecting and analyzing customer data Using CRM systems to manage relationships Developing new ways to meet customers’ ...

Description:   Billing & Dispatch Executive is a vital role within the company, responsible for managing the billing process and coordinating the dispatching of goods or services to customers. This position requires excellent organizational, communication, and problem-solving skills to ensure smooth and efficient operations. The Billing & Dispatch Executive works closely with ...

Manager Job Responsibilities: Accomplishes department objectives by managing staff; planning and evaluating department activities. Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Coaches, counsels, and disciplines employees. Develops, coordinates, and enforces ...

Description:   Overall Management: Oversee all aspects of store operations, including sales, customer service, and staff management. Implement strategies to achieve sales targets and maximize profitability. Staff Supervision: Recruit, train, and supervise store staff, ensuring they provide excellent customer service. Schedule and manage staff shifts to optimize coverage. Inventory Management: Monitor and manage inventory levels to prevent stockouts and ...

CRM Manager duties and responsibilities Building strong relationships with customers is essential to develop customer loyalty and increase sales. To do this, the CRM Manager has several key responsibilities. Some CRM Manager job duties and responsibilities include:   Collecting and analyzing customer data Using CRM systems to manage relationships Developing new ways to meet customers’ ...