TELECALLER FOR FINANCIAL SERVICES - RAIPUR , CHHATTISGARH
4 Nos.
115541
Full Time
11/t
1.0 Year(s) To 2.0 Year(s)
1.44 LPA TO 1.80 LPA
Admin/Secretarial/Front Office
Banking/Financial Services
12th / HSC - Other; Any - Any Graduation
Job Description:
A telecaller makes or receives telephone calls to promote products, generate leads, or provide customer service. They are responsible for communicating with potential or existing customers, answering inquiries, and maintaining accurate records of conversations, typically aiming to meet sales or call targets. Excellent verbal communication, persuasion skills, and patience are required to successfully convert prospects and manage customer relationships
.
Key Responsibilities
- Outbound Calling: Initiating cold/warm calls to prospective clients to introduce services, products, or offers.
- Lead Generation & Management: Nurturing prospects through the sales funnel, qualifying leads, and following up on potential sales.
- Inbound Support: Handling incoming calls to answer inquiries, resolve customer complaints, and provide product information.
- Data Management: Updating and maintaining accurate customer databases and records of conversations in CRM systems.
- Target Achievement: Meeting daily, weekly, or monthly performance targets for call volume and sales conversions.
Required Skills and Qualifications
- Communication: Exceptional verbal communication and active listening skills.
- Sales Skills: Strong persuasion, negotiation, and interpersonal skills.
- Technical Skills: Proficiency in Microsoft Office (Excel) and familiarity with CRM software.
- Experience: Prior experience in telecalling, telemarketing, or customer support is often preferred.
- Education: High school diploma or a bachelor's degree in a relevant field.
Typical Performance Metrics
- Number of calls made per day.
- Number of qualified leads generated.
- Conversion rate (leads to sales).
- Average handling time (AHT) for customer queries.
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - NAMRATA
Number - 9109999660
Mail id - namrata@vinayakjob.com
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - NAMRATA
Number - 9109999660
Mail id - namrata@vinayakjob.com
Company Profile
the firm offers expert assistance in securing home loans, mortgage loans, business loans, and personal loans. With a customer-centric approach and a deep understanding of the financial market, --- strives to simplify the borrowing process and help clients achieve their financial goals. Led by professionals Vishal Vishwakarma and Ankur Vishwakarma, the company combines personalized service with strong industry partnerships to deliver reliable and timely financial solutions.
Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.