CRM FOR RAIPUR , CHHATTISGARH
1 Nos.
156005
Full Time
2.0 Year(s) To 5.0 Year(s)
2.40 LPA TO 3.00 LPA
Steel/Metal/Iron/Non-ferrous
Any - Any Graduation
Job Description:
A standard CRM (Customer Relationship Management) Manager / Specialist job description covers core duties, technical skills, and experience requirements that you can customize for your organization.
Job Title Options
- CRM Manager
- CRM Specialist / Administrator
- Customer Relationship Executive
Role Summary
The CRM Manager oversees customer relationships, manages the CRM software platform, and analyzes customer data to drive engagement, sales retention, and marketing alignment. They act as a bridge between sales, marketing, IT, and customer service teams.
Key Responsibilities
- System Administration: Configure and maintain CRM tools (e.g., Salesforce, Microsoft Dynamics, HubSpot), user permissions, workflows, and integrations.
- Data Management & Governance: Ensure data integrity, clean segmentation of customer databases, and adherence to privacy and security regulations.
- Campaign & Lifecycle Support: Coordinate targeted marketing and retention campaigns, track lead conversion, and optimize the sales funnel.
- Reporting & Analytics: Build dashboards, generate performance reports, and analyze customer behavior trends to inform business strategy.
- Cross-Functional Collaboration: Train team members, troubleshoot technical issues, and align sales and marketing metrics.
Required Qualifications & Skills
- Education: Bachelor’s degree in Business Administration, Marketing, Information Technology, or a related field.
- Experience: 2 to 4+ years of hands-on experience in CRM administration, digital marketing, or customer lifecycle management.
- Technical Proficiency: Deep familiarity with CRM platforms (such as Salesforce or Microsoft Dynamics) and data analysis tools.
- Soft Skills: Strong communication, problem-solving, teamwork, and project management abilities.
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - NAMRATA DAS
Number - 9109999660
Key Skills :
- Crm Executive
- Crm Officer
- Crm Manager
- Crm Head
- Customer Relationship Manager
- Customer Relationship Executive
- Customer Relationship Officer
- Client Relationship Manager
- Client Relationship Executive
- Client Relationship Officer
- Customer Success Manager
- Customer Success Executive
- Customer Success Officer
- Customer Support Executive
- Customer Service Executive
- Customer Care Executive
- Customer Experience Manager
- Customer Experience Executive
- Relationship Manager
- Senior Relationship Manager
- Assistant Relationship Manager
Company Profile
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Apply Now
- Interested candidates are requested to apply for this job.
- Recruiters will evaluate your candidature and will get in touch with you.