DISPATCH MANAGEER

Job Description:

Job Summary

The Dispatch Manager is responsible for planning, coordinating, and controlling the dispatch of finished goods from the plant/warehouse to customers and distributors. The role ensures timely, accurate, and cost-effective dispatch operations while maintaining proper documentation, inventory coordination, vehicle management, and customer delivery schedules.

Key Responsibilities

• Plan and manage daily dispatch activities as per customer orders and delivery schedules.
• Coordinate with Sales, Production, Stores, Warehouse, Accounts, and Logistics teams.
• Prepare and monitor daily dispatch plans and schedules.
• Ensure proper loading, weighing, packing, and documentation of materials.
• Coordinate vehicle placement and transportation arrangements.
• Monitor truck/vehicle movement and ensure timely delivery of materials.
• Verify dispatch documents such as invoices, delivery challans, e-way bills, gate passes, and weighment slips.
• Ensure correct quantity, grade, specification, and destination before dispatch.
• Maintain dispatch records, stock records, and transportation data.
• Coordinate with customers regarding delivery schedules and dispatch status.
• Monitor pending orders, vehicle waiting time, loading time, and delivery delays.
• Ensure proper utilization of manpower, vehicles, loading equipment, and warehouse facilities.
• Resolve dispatch-related issues and coordinate with transporters and customers.
• Ensure compliance with company SOPs, safety procedures, and statutory requirements.
• Monitor loading and unloading activities to prevent material damage and shortages.
• Prepare daily, weekly, and monthly dispatch reports.
• Track dispatch KPIs such as dispatch volume, on-time delivery, vehicle turnaround time, and pending orders.
• Coordinate with the security/gate team for smooth vehicle entry and exit.
• Maintain proper documentation and records for audits.
• Ensure housekeeping and safety standards in the dispatch area.

Required Skills

• Dispatch and logistics management
• Warehouse management
• Transportation coordination
• Inventory management
• Order processing
• Vehicle planning and tracking
• Documentation and record keeping
• ERP/SAP knowledge
• MS Excel and reporting
• Team management
• Communication and coordination skills
• Problem-solving skills
• Knowledge of e-way bill and dispatch documentation
• Knowledge of industrial/plant dispatch operations

Qualification

• Graduate/Diploma in Logistics, Supply Chain Management, Operations, Commerce, or a related field.
• Candidates with relevant experience in steel, manufacturing, warehouse, logistics, or industrial operations will be preferred.

Experience

• Typically 5–10 years of relevant experience in dispatch, logistics, warehouse, or plant operations.
• Experience in handling bulk/industrial material dispatch is an advantage.

Preferred Skills

• Experience in steel or manufacturing industries.
• Knowledge of SAP/ERP-based dispatch systems.
• Strong knowledge of transportation and fleet coordination.
• Ability to manage multiple dispatches simultaneously.
• Strong Excel and MIS reporting skills.
• Good knowledge of inventory and warehouse processes.
• Ability to handle transporters, drivers, customers, and internal departments.

VINAYAK JOB COUNSALTANCY 

RITESHG AGRAWAL 

9893007335