CUSTOMER RELATIONSHIP EXECUTIVE FOR AUTO MOBILE - RAIPUR, CHHATTISGARH
1 Nos.
140287
Full Time
0 To 2.0 Year(s)
1.44 LPA TO 1.80 LPA
Admin/Secretarial/Front Office
B.Com - Commerce; BA - Arts & Humanities
Job Description:
A Customer Relationship Executive (CRE) acts as the primary bridge between a company and its clients. They are responsible for managing client portfolios, onboarding new accounts, resolving inquiries, and driving revenue growth through upselling and cross-selling.
Key Responsibilities
According to industry consensus on the day-to-day duties generally include:
- Account Management: Serving as the key point of contact for customer inquiries, onboarding, and renewals.
- Relationship Building: Proactively engaging with clients to understand their long-term goals and ensure satisfaction.
- Issue Resolution: Managing customer complaints and escalations swiftly to mitigate churn and foster loyalty.
- Sales & Retention: Identifying client needs to propose package upgrades or additional offerings to maximize account value.
- Operational Reporting: Maintaining accurate customer records, logging interactions, and preparing performance reports using CRM software.
Preferred Qualifications & Skills
To be successful in this role, candidates typically require the following:
- Experience: 0 to 2 years in customer service, account management, or B2B sales.
- Software: Proficiency in CRM platforms like
- Soft Skills: Outstanding verbal and written communication, empathetic listening, and strong negotiation skills.
JOB APPLY
http://jobs.vinayakjob.com/
CONTACT DETAILS -
Name - SHAILENDRA AGRAWAL
Number - 91099 99652
Mail id - shailendra_agrawal@vinayakjob.com
Company Profile
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