GAME ZONE MANAGER - RAIPUR

Job Description:

Job Title: Game Zone Manager

Department: Operations
Reports To: General Manager / Operations Head
Salary: As per experience and industry standards

Job Summary:

The Game Zone Manager is responsible for overseeing the daily operations of the game zone, ensuring a safe, engaging, and profitable environment for customers. This includes managing staff, equipment, customer service, and inventory, while driving sales and maintaining high operational standards.

Key Responsibilities:

• Manage day-to-day operations of the game zone.

• Supervise and schedule team members including attendants, technicians, and cleaners.

• Ensure all gaming machines and attractions are fully functional and maintained.

• Deliver exceptional customer service and resolve complaints promptly.

• Monitor inventory of tokens, prizes, and consumables.

• Handle cash, billing, and daily reporting of revenue and expenses.

• Drive footfall and increase revenue through promotions, events, and tie-ups.

• Maintain hygiene, safety, and security protocols across the premises.

• Prepare performance reports, maintenance logs, and incident records.

• Liaise with vendors for equipment servicing and replacement.